AI Training Center
Manage the knowledge base and behavioral rules for your AI.
Knowledge Sources
Shopify Store Data
Integration • Synced 2h ago
Help Center Articles
Web Scrape • Synced yesterday
Return Policy 2024.pdf
Document • Static
The AI automatically pulls product catalog updates, pricing changes, and inventory levels from Shopify every 6 hours.
Tone & Personality
FormalFriendly & HelpfulCasual (Emoji heavy)
Offer Discounts
Allow AI to offer up to 10% off for delayed orders.
Custom Instructions (System Prompt)
You are the lead customer experience agent for our brand.
RULES:
1. Never promise delivery dates outside of the shipping policy.
2. If a customer is angry, apologize immediately and escalate to human support tag.
3. Always sign off with "Best, [Brand Team]".