AI Training Center

Manage the knowledge base and behavioral rules for your AI.

Knowledge Sources

Shopify Store Data

IntegrationSynced 2h ago

Help Center Articles

Web ScrapeSynced yesterday

Return Policy 2024.pdf

DocumentStatic

The AI automatically pulls product catalog updates, pricing changes, and inventory levels from Shopify every 6 hours.

Tone & Personality

FormalFriendly & HelpfulCasual (Emoji heavy)

Offer Discounts

Allow AI to offer up to 10% off for delayed orders.

Custom Instructions (System Prompt)

You are the lead customer experience agent for our brand.


RULES:

1. Never promise delivery dates outside of the shipping policy.

2. If a customer is angry, apologize immediately and escalate to human support tag.

3. Always sign off with "Best, [Brand Team]".